About Us
Paytm is India’s leading mobile payments and financial services distribution company. As the pioneer of the mobile QR payments revolution in India, Paytm builds cutting-edge technologies that empower small businesses with seamless payments and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology.
About the Team
Affordability at Paytm is an omni-channel business driving EMI and credit solutions at the point of sale across both online and offline merchants. The team works closely with leading Banks, NBFCs, and financial institutions to enable seamless and scalable credit access for customers across the Paytm ecosystem.
Role Overview
As a Senior Key Account Manager (DGM – Issuer Alliances), you will lead and scale strategic partnerships with Banks and NBFCs to drive EMI and credit-led growth. You will own issuer relationships end-to-end, drive joint business outcomes,
and unlock new credit constructs to expand affordability solutions across Paytm’s merchant network.
Key Responsibilities
Own and manage strategic alliances with Banks/NBFCs for EMI and credit products across Paytm platforms
Drive onboarding of recent issuer partners and expand depth of existing partnerships to scale credit distribution
Build and execute joint business plans (JBPs) with issuer partners to drive disbursals, activation, and revenue growth
Lead commercial negotiations, program structuring, and partnership constructs with financial institutions
Identify and launch innovative credit solutions (No-cost EMI, subvention models, cardless EMI, etc.) to improve customer affordability
Collaborate with internal teams (product, risk, tech, operations, finance) to ensure seamless integration and faster go-to-market for issuer programs
Monitor and improve key metrics such as approval rates, conversion, disbursals, and partner profitability
Drive operational