TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.
About the role
TMS global community is seeking a highly skilled and motivated Account Manager to join our client team on site in Mumbai, India on a permanent basis. As an Account Manager at TMS, you will be responsible for the operational management of campaigns, projects, and jobs, ensuring the successful execution of deliverables for our Display contract(s). You will provide exceptional operational support to our clients, lead and support your team, and play a key role in the retention, development, and compliance of assigned contracts.
Some daily responsibilities will include:
- Manage operational financial performance for campaigns, projects, and jobs.
- Drive cost-efficiency and identify Gainshare opportunities.
- Ensure contractual commercial obligations are met.
- Assign work to Production Support, ensuring compliance and operational management.
- Provide technical and operational support to client stakeholders.
- Ensure vendors understand and meet client requirements within service level parameters.
- Support the implementation of current service lines into assigned accounts.
- Ensure contract compliance, best practices, and service execution.
- Ensure data accuracy and support internal and external management information needs.
- Identify innovation opportunities within assigned contracts.
- Work with the Client Services Director to present compelling proposals to enhance and develop TMS offerings.
To qualify for the role the following skills are essential:
- Proven experience in Print and Display environments.
- Expertise in managing print management strategies, planning, budg
📌 Account Manager (Mumbai)
🏢 Ds Smith
📍 Mumbai
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