We are looking for a Customer Support Executive for a domestic voice process. The candidate will be responsible for handling inbound and outbound customer calls, resolving queries, and providing excellent customer service while maintaining quality and compliance standards.
Key Responsibilities:
- Handle inbound and outbound calls from domestic customers
- Resolve customer queries related to products, services, or accounts
- Provide accurate information and ensure customer satisfaction
- Maintain proper documentation of customer interactions
- Escalate unresolved issues to the concerned team when required
- Follow company policies, scripts, and quality guidelines
Requirements
Good communication skills in English and Hindi (regional languages are a plus)
Basic computer knowledge and typing skills
Customer-focused attitude with positive problem-solving abilities
Ability to work in a fast-paced environment
Willingness to learn and adapt
Benefits
- Minimum qualification: Graduate / Undergraduate
- Fresher candidates are welcome
- Prior customer support or BPO experience is an added advantage
- Fixed day shift (domestic process)
- Training and growth opportunities
- Supportive work environment
- Long-term career opportunities
📌 Customer Support Executive (Sahibzada Ajit Singh Nagar)
🏢 DXG Global Solutions
📍 Sahibzada Ajit Singh Nagar
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