Swiggy is India’s leading on-demand delivery platform with a tech-first
approach to logistics and a solution-first approach to consumer demands. With a
presence in 500+ cities across India, partnerships with hundreds of thousands
of restaurants, an employee base of over 5000, a 2 lakh+ strong independent
fleet of Delivery Executives, we deliver unparalleled convenience driven by
continuous innovation. Built on the back of robust ML technology and fuelled by
terabytes of data processed every day, Swiggy offers a rapid, seamless and
reliable delivery experience for millions of customers across India. From
starting out as a hyperlocal food delivery service in 2014, to becoming India’s
leading on-demand convenience platform today, our capabilities result not only
in lightning-fast delivery for customers, but also in a productive and
fulfilling experience for our employees.
Roles & Responsibilities :
● Complete ownership of accounts maintaining a sustainable and a mutually
profitable growth of business.
● Build a long term strategic partnership with restaurant chains leveraging
JBPs.
● Use data resources available across business metrics to build deeper
insights for partners on a regular basis.
● Manage and own complete the P&L; across partners effectively. Understanding
of Partner’s P&L; and business decisions based on the same is expected.
● Manage and Coordinate On boarding, POS integration, Menu changes,
Operational Performance metrics, Streamline processes and systems to maximize
customer experience.
● Align monthly activation on consumer offerings and In App marketing
interventions in conjunction with the internal teams.
● Continuously create new growth avenues for restaurants on the platform with
deeper engagements.
● Look to partner on Out of App marketing solutions which can propel faster
growths for the brand on the platform.
● Ability to resolve partner issues, escalate to right internal stakeholders
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