OLR is a specialist Oracle Retail systems integrator, trusted by leading retailers to deliver end-to-end merchandising, store and omnichannel solutions. We work across the Oracle Retail suite, delivering modernisation and cloud transformation programmes for leading retailers.
OLR India is the largest OLR delivery centre and a core pillar of OLR’s global operations. Based in Bangalore, India recently relocated to a recent office at The Hive Workspaces, Prestige Tech Platina, the India team plays a critical role in delivering Oracle Retail implementations, upgrades, and 24/7 global support across all OLR regions. Our teams work closely with teams in Europe, North America and Latin America to provide end-to-end Oracle Retail systems integration, application support, and continuous optimisation for global retail operations.
Our Bangalore-based professionals are deeply involved in large-scale Oracle Retail implementations, cloud migrations, system upgrades, and omnichannel transformation programs, helping global retailers scale,
modernise and remain future-ready in a rapidly evolving retail landscape.
The Role
We are looking for a highly skilled Service Analyst - Xstore POS to join our dynamic L1 support team. This position is ideal for professionals with deep expertise in the area of Stores to help deliver & support successful store-level solutions for clients. They will provide expertise in industry and process areas for the Oracle Retail suite and store products.
In this role, you’ll:
- Assist in the definition of project objectives, scope, organization, timelines, and overall approach
- Assist in the definition of system configuration requirements, identify gaps and recommend system modifications and process changes to optimally satisfy store operations requirements using the Oracle Retail stores solutions; leverage the applications for optimized performance and ability to quickly deliver mission-critical data to Stores when it's needed. Oversee the docum
📌 Service Analyst (Bengaluru)
🏢 OLR
📍 Bengaluru
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