This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Solutions Analyst based in India.

This role offers the chance to design, optimize, and support enterprise solutions that enable efficient people and technology services across a global organization.
You will work at the intersection of business processes, technology platforms, and stakeholder needs to deliver scalable and reliable solutions.
Your expertise will help improve case management, telephony, and service-enabling platforms while supporting digital transformation initiatives.
You will collaborate with cross-functional teams, external vendors, and business stakeholders to translate requirements into effective technical solutions.
This position combines analytical thinking, solution design, agile delivery, and continuous improvement in a collaborative hybrid work environment.
It is an ideal opportunity for a solutions professional who enjoys solving complex challenges, improving processes, and creating meaningful operational impact.





Accountabilities:

As a Senior Solutions Analyst, you will support the design, delivery, and continuous improvement of enterprise service solutions, ensuring platforms meet business requirements while maintaining quality, compliance, and operational excellence.
- Support the design and implementation of global solutions across case management, telephony, CRM, and related service-enabling technologies.
- Translate business requirements into functional designs, system configurations, and actionable technical solutions.
- Collaborate with stakeholders to understand business needs and deliver effective technology improvements.
- Partner with third-party suppliers within an agile framework, supporting requirements gathering, prioritization, documentation, and delivery.
- Represent internal business needs during vendor engagements and ensure successful solution outcomes.
- Participate in agile ce

📌 Senior Solutions Analyst (India)
🏢 Jobgether
📍 India