Position: Service TechnicianLocation: Hyderabad International Airport, Hyderabad
Department: Field Services
Employment Type: Full time (FTE)
Joining: Immediate
About the Role
SKIDATA India is looking for Service Technicians to join our Field Services team at Hyderabad International Airport. This is an excellent chance to work in a highly critical and dynamic airport environment, ensuring the smooth operation of automated parking and access control systems while supporting a 24/7 service delivery model.
The successful candidates will be responsible for maintaining system uptime, responding to incidents, coordinating with customers, and supporting daily operational activities in line with contractual service-level requirements.
Key Responsibilities
- Perform routine system checks during every shift.
- Monitor and respond to breakdowns, alarms, and system alerts on a 24/7 basis.
- Carry out preventive and corrective maintenance activities.
- Coordinate with the customer regarding consumables inventory, replenishment, and management.
- Support customer queries related to reports and technical issues.
- Maintain accurate service records and documentation.
- Escalate unresolved technical issues to the SKIDATA India Technical Support Team.
- Ensure compliance with customer SLAs and operational procedures.
Required Qualifications & Skills
- Diploma or Bachelor's Degree in Electrical, Electronics, Computer Science, IT, or a related technical field.
- Experience in field service, technical support, maintenance, or troubleshooting of hardware/software systems preferred.
- Basic knowledge of networking, computers, and electromechanical systems.
- Strong problem-solving and communication skills.
- Ability to work in shifts, including nights, weekends, and public holidays.
- Customer-focused approach and willingness to work in a critical operational environment.
Desired Attributes
- Experience working in airports, parking systems
📌 Service Technician (Mumbai)
🏢 Assa Abloy
📍 Mumbai
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