At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire a talented ServiceNow CMDB Administrator for our development center in India. This position would be based out of Hyderabad and is a permanent position. If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today Let’s connect and explore the possibilities of having you onboard the Prolifics team
A CMDB Analyst, Configuration Manager, and
ServiceNow CMDB Administrator ensure data accuracy and governance across the
ServiceNow platform. They oversee IT asset lifecycles, configure Discovery and
Service Mapping, and maintain compliance.
Core Responsibilities
- CMDB Governance & Data Integrity:
Define CI (Configuration Item) class models, establish data
quality metrics, and enforce the "3Cs" (Completeness,
Correctness, Compliance).
- Discovery & ITOM Optimization: Oversee ServiceNow Discovery and Service Mapping to automatically populate
and update CIs across hybrid and cloud environments.
- Process Alignment: Integrate the
CMDB with ITSM/ITAM processes (Incident, Change, Problem, and Asset
Management) to support impact analysis and operational decision-making.
- Auditing & Reporting: Track
CMDB health dashboards, facilitate internal/external audits, and drive
data reconciliation.
- A Manager with the ability and authority to ensure daily
end-to-end delivery of Configuration Management services in accordance with
this Configuration Management Plan. Specific responsibilities
include:
- Managing the day to day activities of the process, including
establishing priorities and work assignments
- Tracking compl