Description
Wrisk is reinventing insurance for today’s digital consumer and helping an outdated industry become relevant again in the process. In the same way that fintech companies have disrupted the traditional banking sector, reimagining financial platforms for a new generation, Wrisk’s founders share a vision for how insurance ought to be: straightforward, transparent and personal. Bringing together two disparate industries (technology and insurance), they have created an insurance experience like no other, centred squarely around the customer.
The result is Wrisk: flexible insurance that adapts to fit your life. Our mobile-first, frictionless platform lets people interact with their insurance provider with the same ease, speed and transparency they’re already used to having with providers in other sectors. Customers can pay monthly, instantly make changes to their cover and bring all their disclosure, payment and claim information together in a single place.
Now, with some big brand partners,
we are bringing our unique customer experience and platform to market to change how insurance is bought, sold and managed.
What we are looking for…
We are seeking a diligent Technical Support Engineer to join our growing team. Your primary responsibility will be to triage, investigate, and respond to issues and queries raised by our internal staff, utilising technical skills to take an investigation from first-line to third-line response and implementing interventions to prevent recurrence.
The ideal candidate has experience in customer support, a strong technical background, and a passion for problem-solving. The ability to use tooling to investigate issues through databases, codebases, and logic systems is critical. You should be comfortable working in a fast-paced environment, managing multiple requests simultaneously, prioritising aggressively, and providing timely and accurate support to ensure a seamless customer experience.
What you'll do...
- Service Desk Management: Moni
📌 Technical Support Engineer (Noida)
🏢 Wrisk
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.