- To attend all queries outpatient billing, registration, estimation and internal audit over phone and direct.
- To verify the registration form filled by the patient/attender contains all information before registration.
- To verify the investigation slip in order to minimize the patients waiting time before making payment.
- To coordinate with the various departments regarding investigations in case VIP.
- To solve the subordinates queries.
- Assisting the Manager Operations in overall operations.
- Clearing doubts of company patients about benefits and also credit details.
- To give approval for issuing of duplicate bills in case the original is lost.
- To cross check and sign after generation of refund slip.
- To prepare all types of bills like peripheral, credit, staff bill and cash bills.
- To check for discounts i.e. staff and corporate discounts.
- To ensure the cleanliness of the counter.
- To explain the functions of the department to the recent staff and management trainees.




- To control the crowd in the outpatient billing counter.
- Issuing the package details certificate for the patient to claim in their office.
- To arrange for duplicate bills in case the original is lost.
- To check the collection register, all cashiers collection entry and internal audit receipt.
- To verify Company’s letter and check for its validity.
- To verify the supporting documents of all the discounts and send to accounts dept. daily along with discount statement.
- To generate monthly statement like free bills and encashment certificate.
- Preparing quality monitor of the department.
- To enhance the checking of stationeries viz OP bill forms, single part paper, OP collection cover, etc.
- Sending the bills to accounts dept along with the reports.
- Maintaining separate file for ION (Inter Office Note).

📌 Executive - Admission | General Administration (Indore)
🏢 Quality Care India
📍 Indore