Skill required: Language Translation - Customer Service
Designation: Customer Service Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:German - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? What are the key objectives and expectations from this role?

The role This role is responsible for managing end-to-end PO processes, vendor, contract governance,



and coordinating with agencies and service providers to ensure the successful execution of trade and account activities. It also supports customer data management, POSM planning, and contributes to assortment and portfolio execution

Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for? Experience Required

Minimum 3-4 years of work experience in marketing or finance

Proficiency in?Office 365, Salesforce, PowerBI, Shelfplanning, Coupa, SAP NEO and iCertis, or similar system preferred

Solid analytical and organizational skills

Ability to manage multiple tasks and meet deadlines

Excellent communication and stakeholder engagement sk

📌 Customer Service Senior Analyst (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai