Job Opportunity International Chat Process For Noida Location Graduate Freshers can apply also If interested share your resume at Job Summary We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Chat Support team. The role involves assisting customers through live chat by resolving their queries, providing accurate information, and ensuring a positive customer experience. Fresh graduates and experienced undergraduates are welcome to apply Key Responsibilities Handle customer queries via live chat in a professional and timely manner. Provide accurate information and effective solutions to customer concerns. Resolve customer issues while maintaining high service quality standards. Escalate complex cases to the appropriate team when required. Maintain accurate records of customer interactions. Meet individual and team productivity, quality, and customer satisfaction targets.
Follow company policies, processes, and compliance guidelines. Eligibility Criteria Education: Graduates Freshers are eligible Undergraduates with a minimum of 6 months of experience in International Customer Support/BPO/Chat Process Excellent written English communication skills. Basic computer knowledge and good typing speed. Ability to multitask and work in a fast-paced environment. Strong problem-solving and customer service skills. Willingness to work in rotational shifts, including weekends and holidays. Salary & Advantages Attractive salary based on qualifications and experience. Career growth opportunities. Pick & drop facility (as per company policy). Friendly and inclusive work environment.
📌 Customer Support Specialist For International Chat Process (Uttar Pradesh)
🏢 TELUS Digital
📍 Uttar Pradesh
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