About the Role We're looking for a Technical Account Manager to serve as a trusted advisor to our clients — the go-to person for technology strategy, service performance, and long-term account success. This is a relationship-driven, technically grounded role for someone who can move fluidly between boardroom conversations and technical deep-dives, helping clients see further ahead and make smarter technology decisions. You'll own the client relationship end-to-end: understanding business priorities, anticipating risks, and ensuring the technology services we deliver consistently meet — and exceed — expectations. What You'll Do: Client Advisory & Relationship Management Act as the primary point of contact and trusted advisor for a portfolio of assigned client accounts Facilitate Quarterly Business Reviews (QBRs), strategic planning sessions, and executive-level meetings Build and evolve client technology roadmaps aligned to business priorities and growth plans Assist clients with technology budgeting, lifecycle planning,



and prioritization of strategic initiatives Identify opportunities for additional services that create measurable business value for clients Assessment & Strategic Analysis Conduct baseline assessments, technology alignment reviews, discovery activities, and maturity assessments using approved advisory frameworks Proactively monitor client environments and service performance to identify risks and improvement opportunities Prepare executive summaries, technology assessments, gap analyses, and strategic recommendations Governance & Documentation Maintain governance artifacts including roadmaps, account documentation, decision logs, and service reviews Prepare meeting notes, action-item registers, issue logs, and risk trackers for recurring engagements Follow standardized templates, delivery methodologies, and quality standards across all client engagements Cross-Functional Collaboration Partner with advisors, project managers, engineers, solution arch

📌 Technical Account Manager (Uttar Pradesh)
🏢 IT BY DESIGN
📍 Uttar Pradesh