13 Aug
|
HCLTech
|
Tamil Nadu
13 Aug
HCLTech
Tamil Nadu
Walk in Interview _ Fresher _Voice _ 29th and 30th June 2026 (Health Care Process)Interview location: Special Economic Zone 33, ETA TECHNO PARK, Rajiv Gandhi Salai, Navalur, Tamil Nadu 600130 Shift: Us Shifts Mode of interview: Walkin Date: 29th and 30th June Timing: 11:30 AM to 2:00 PMContact HR: Monica Celeen GDesignation: Process Associate Introduction to the Organization. HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee development. Overview of the Role The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain.
This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services. Detailed Responsibilities Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction. Accurately enter, update, and manage data across multiple systems and customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required. Skill Requirements Must-Have: Solid written communication skills, especially for email and chat support. Arts & Science, Fresher. Educational Qualifications: Bachelor’s degree in any discipline is preferred. - Arts & Science No BTECH, IT, MCA, BE are not eligible to apply
📌 Customer Service Representative (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu