13 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Systems Support Engineer based in India.
This role offers the opportunity to support critical enterprise applications and infrastructure in a technology-driven healthcare environment.
The professional will be responsible for monitoring, troubleshooting, and optimizing application systems and databases to ensure reliable operations.
Working closely with clients, technical teams, and operational stakeholders, the role focuses on delivering high-quality support and resolving complex technical challenges.
The position combines application performance management, systems administration, database support, and incident resolution.
You will contribute to improving system stability, identifying performance issues, and implementing long-term solutions.
This is a remote prospect for a technically skilled professional who enjoys problem solving, collaboration, and continuous improvement.
Accountabilities:
The Systems Support Engineer will provide technical support for enterprise applications and operational environments, ensuring system performance, reliability, and customer satisfaction. The role requires strong troubleshooting capabilities, ownership of technical issues, and effective collaboration across teams.
- Provide advanced technical support and maintain strong client relationships by tracking, analyzing, and resolving ongoing issues.
- Act as a primary contact for application and database performance-related concerns.
- Monitor and evaluate application performance using tools such as AppDynamics, Dynatrace, New Relic, or similar platforms.
- Analyze complex application, infrastructure, and database performance issues and drive them through resolution.
- Identify, document, and track defects, known issues, and corrective actions across supported environments.
- Develop alerts and operational workflows for recurring technical issues.
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📌 Systems Support Engineer (India)
🏢 Jobgether
📍 India