Join our team as an Applications Engineer for the Bison business unit supporting motors, blowers, gearmotors, and pumps by delivering technical solutions and exceptional customer experiences. This hands-on role is essential to product application, customer satisfaction, and business growth, requiring solid communication skills, technical proficiency, and a collaborative mindset. This focus will be on working with India-based development teams of multi-national OEMs.
What you will do:
- Serve as the primary customer technical contact: Act as the technical liaison for customers, providing prompt, expert support and building lasting relationships. Respond to inquiries, troubleshoot issues, and recommend solutions for Bison products.
- Develop tailored application solutions: Analyze customer requirements and propose product configurations, modifications, or custom solutions to meet specific needs. Guide customers through product selection and implementation.
- Lead customer training and education:
Deliver engaging training sessions and presentations to customers and sales teams on product features, applications, and best practices. Ensure customers are empowered to use Bison products effectively.
- Collaborate across teams: Work closely with Engineering, Manufacturing, and Sales to ensure customer requirements are understood and met, and to resolve application-related challenges. Facilitate clear communication and seamless handoffs between teams.
- Prepare and maintain technical documentation: Create and update application notes, product specifications, installation guides, and other customer-facing documentation.
- Support product development: Provide feedback from customers and field applications to inform product improvements and new development initiatives. Advocate for customer needs in internal discussions.
- Develop costing and scope estimates for new projects and coordinate development programs for success
- Participate in design reviews: Contribute to design
📌 Applications Engineer (India)
🏢 AMETEK
📍 India
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