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Key Result Areas
Position : Relationship Officer - MFI

S.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATOR

1Ensure achievement of collections target set for allocated centres. 50%% of regular Collections
(as per annexure 1)

2Ensure achievement of new members through AOC 20%% of Achievement
(as per annexure 2)

3Achieving the set targets for Cross Sell products10%% of Cross Sell Penetration Achievement
% RD & APY Collections
(as per annexure 3)

4Member Retention10%% of Achievement
(as per annexure 4)

5Self Development5%Annexure 5

6Process Orientaition5%Annexure 6





Annexure - 1 Performance RatingRepayment % to be achieved5 (Excellent)100% repayment achieved by end of every month during the review period4 (Very Good)(99.81-100)% repayment achieved by end of every month during the review period3 (Good)(99.51-99.80)% repayment achieved by end of every month during the review period2 (Adequate)(99.31-99.50)% repayment achieved by end of every month during the review period1 (Far below the expectation)< 99.3 % repayment achieved by end of every month during the review period

Annexure - 2 Scoring method5
(Outstanding)4
(Excellent)3
(Very Positive)2
(Good)1
(Adequate)% of AOC Target>120% of AOC Target(111 -120)% of AOC Target(100% - 110%) of AOC Target(90 -99)% of AOC Target120% of Cross Sell Target(111 -120)% of Cross Sell Target(100% - 110%) of Cross Sell Target(90 -99)% of Cross Sell Target120% (111 -120)%(100% - 110%) (90 -99)% =32.5-2.992-2.491-1.9995%91 - 95%81-90%71-80%

📌 Relationship Manager (Jodhpur)
🏢 equitas small finance bank
📍 Jodhpur