Learning & Development Specialist
Job Summary
The Learning & Development Specialist is a customer-facing enablement professional responsible for helping customers successfully adopt and realize value from Blue Yonder’s software solutions. Working within a Professional Services and Education organization, this role serves as a trusted advisor, trainer, and learning consultant, partnering directly with customers to build user proficiency, support business transformation initiatives, and drive solution adoption.
The Learning & Development Specialist delivers engaging learning experiences, facilitates knowledge transfer, and provides consultative guidance that enables customers to effectively leverage technology, processes, and best practices. This role collaborates closely with customers, implementation teams, Product Management, Customer Success, and Professional Services to ensure learning programs support implementation objectives and business outcomes.
This position is ideal for professionals with experience in customer enablement, consulting, software implementation,



training delivery, or professional services environments.

Key Responsibilities
Customer Enablement & Advisory
- Serve as a trusted learning and enablement advisor throughout customer implementation and adoption journeys.
- Partner directly with customer stakeholders to understand business objectives, operational challenges, and learning requirements.
- Provide recommendations on learning strategies, user readiness, knowledge transfer, and adoption approaches.
- Guide customers in applying solution capabilities and best practices within their business setting.
- Support customer success by helping users build confidence, proficiency, and self-sufficiency.

Training Delivery & Facilitation
- Deliver instructor-led, virtual instructor-led, workshops, and customer enablement sessions across assigned solution areas.
- Facilitate highly interactive, hands-on learning experiences aligned to customer use

📌 Learning and Development Specialist (Bengaluru)
🏢 Blue Yonder
📍 Bengaluru