JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.

Title Asst Manager – Soft Services
Business unit IFM
Reporting to Manager
Direct Reports
Team consisting of
1. Senior Executive and Executives Soft Services

Duties & Responsibilities
What this job involves –
- To provide administrative support to the Facilities Management team at assigned Facilities.
- To ensure timely and accurate completion FM reports pertaining to assigned Facilities
- Be accessible for escalation of all FM related issues
- Oversee the Helpdesk work process




- Provide management advice to Helpdesk operators for escalated issues
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
- Oversee the Mailroom process.
- Provide management advice to Helpdesk operators for escalated issues
- Oversee the Front Office function
- Ensure visitors are promptly attended by the Front Office Executives (FOE)
- Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
- Oversee the Housekeeping Services
- Overall service delivery assessment of HK vendor.
- Coordination meetings with vendor for resolution of service issues
- Oversee Cafeteria Services
- Ensure that the caterers are maintaining highest standards of hygiene in the services area
- Ensure that the quality and quantity of the food supplies are meeting the requirements
- When the food supplies run out, escalate the matt

📌 AFM - Soft (Pune)
🏢 JLL
📍 Pune