Job Purpose
“This position is open with Bajaj Finance ltd.”Duties and Responsibilities
• Identify the opportunities of new product, charges and GL code process to deliver efficiency with controllership.
• Adherence to the process with respect to latest charges being reflected on collaterals/documents to be ensured.
• Co-ordination with Business, STECO and Finance team members for new charge creation, charge modification and New/modified charge along with amount to be updated on Collaterals. Correct version control documents to be followed
• Responsible for managing the charges mapping/Scheme creation/Modification approval requests on portal and ensure closure within defined SLA.
• Regular audit for the most recent charges created and what charges are being communicated to customer through various collaterals/documents and what charges are being levied to customer and responsible to handle the customer level escalations
• Knowledge of SFDC to CAS & LMS flow, functionality of STS and HTS Schemes/products, Charges Master
• Responsible for managing the BFL website and ensuring the charges are up to date on the fees and charges pages and Industry benchmarking to be performed on timely basis.
• Responsible for follow up with legal and compliance team for stamp duty tracker and maintenance of Stamp duty charges in SFDC as per state govt norms.
• Ensuring key service aspects like Service shop integration, Welcome Letter process set up, Communication set up (Existing/New) Self-service set up are mapped to the product pre-launch so that all post sales related aspects get catered and customer does not miss out on any of these communications.
• Preparation of project trackers, MIS & monthly presentations
• Efficient & timely communication to stakeholders on the changes related to Recent product/charges/process
• Work in cohesion with IT, business, Finance, service delivery and service PMO team for the new product, charges & GL related changes and implementation
• Review and sign o
📌 Unit Manager (Pune)
🏢 Bajaj Finance
📍 Pune
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