At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your Role

Lead SAP Application Management engagements, ensuring delivery of Incident, Problem, Change, and Request Management.
Drive program planning, P&L; management, risk mitigation, and operational transformation initiatives.
Manage client relationships, create Statements of Work, and oversee milestone tracking and financial reporting.
Mentor teams, enforce quality standards, and implement process improvements and automation.
Ensure successful execution of Agile/Scrum methodologies across multiple teams and projects.

Your Profile





We are looking for experienced Service Delivery Managers with 12-14 years who have:
Strong background in Application Management Services (AMS) delivery.
Techno-functional expertise in SAP (ECC and S/4HANA).
Proven ability to manage end-to-end AMS engagements, including Incident, Problem, Change, and Request Management.
Experience in client-facing roles, P&L; management, and driving operational improvements.
Certifications like ITIL, PMP, and familiarity with Agile/Scrum methodologies.

What you'll love about working here

You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or recent parent support via flexible work.
At Capgemini, you can work on cutting-edge projects in tech and

📌 SAP Service Delivery Manager (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai