Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment. In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share,
and grow parts and service sales, while reducing the customer's costs through equipment management efficiency.
Job Responsibilities and Duties:
- Aggregate and correlate the five elements of condition monitoring (where all are available) to provide meaningful insights as to what is happening on the equipment.
- Maintain working knowledge for each of the condition monitoring five elements with subject matter expertise in at least 1 element.
- Understanding of Engine/Heavy Equipment performance and systems. Knowledge about Rental machine is added advantage.
- Participates in ongoing meetings with Caterpillar dealers and subject matter experts to gain knowledge and insights to increase accuracy of the data analysis and quality of recommendations/leads.
- Handling dealer(s), stake holder updates, and internal partners.
- Assists with Preparing reports regularly to be distributed to Caterpillar
📌 Rental Monitoring Analyst 2 (Chennai)
🏢 Caterpillar
📍 Chennai
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