Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers.

Sagent powers servicers and consumers. You power Sagent

Your Day-to-Day at Sagent:
- Overall 1-3 yrs of Relavant experience.
- Constantly oversee system dashboards and utilize monitoring tools to detect irregularities or performance degradation.
- Respond promptly to system alerts, diagnosing and resolving issues directly or escalating to the appropriate team or engineer. Ensure timely communication about system issues to relevant stakeholders.
- Perform scheduled checks, updates, and patches to ensure systems are in optimal condition. This includes updating documentation to reflect any changes or upgrades.
- Maintain a comprehensive log of all system-related activities, anomalies, and resolutions. Contribute to postmortems,



detailing incidents to help the broader team understand causes and prevent future occurrences.
- Work closely with Site Reliability Engineers, Developers, and other tech teams to understand system architecture, changes, and potential areas of concern. Provide feedback based on observed system behavior and performance metrics.
- Stay updated with the latest monitoring tools, system maintenance best practices, and relevant technologies that can aid in the role. Participate in training and workshops to enhance skills.
- Working in 24/7 Support environment in Ofc.

We'd love to hear from you if you have:
- Technical background with a foundational understanding of system architectures, networks, and cloud technologies.
- Proficiency in using monitoring tools and software.
- Robust problem-solving skills with an ability to diagnose issues under pressure.
- Excellent communication skills to convey system statuses to both technical and

📌 Network Operations Entry (Chennai)
🏢 Sagent
📍 Chennai