About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting current standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.

We are looking for a proactive and detail-oriented Logistics Operations Specialist to manage and execute end-to-end logistics operations. This role involves handling a wide range of operational activities, including documentation, coordination, and process execution, in line with client requirements and Internal Operating Procedures (IOPs), while ensuring high service quality.
You are responsible for:

1. End-to-End Operations Management
- Execute day-to-day logistics operations across various activities, including shipment handling, coordination, and documentation.
- Ensure all operational tasks are completed accurately and within defined timelines as per client and process IOPs.




- Coordinate with internal and external stakeholders to ensure smooth execution of shipments.

2. Documentation & Process Compliance
- Manage logistics documentation (import/export, shipping, compliance) as part of the overall operational workflow.
- Ensure timely and accurate preparation, validation, and submission of documents.
- Adhere strictly to IOPs and validate any process deviations with stakeholders.

3. Operational & Technical Support
- Support team members on process, system, or operational challenges.
- Perform root cause analysis for issues and escalations and drive corrective and preventive actions.

4. Quality & SLA Management
- Maintain high data accuracy and operational quality to meet SLA/KPI targets.
- Continuously monitor and improve process compliance and execution standards.

5. Training & Knowledge Sharing
- Assist in training and onboarding of new team members across operations processes.
- Promote knowledge sharin

📌 Senior Process Expert (Chennai)
🏢 Maersk
📍 Chennai