The Sales Consultant (Upsell) is
responsible for working closely with the Sales and Customer Success teams to
manage and grow existing client accounts by initiating contact with clients,
identifying their needs and selling appropriate products and training programs
to meet those needs.
The key responsibilities are:
• Engage, Retain and Upsell existing customer accounts by delivering “wow”
customer experiences.
• Increase sales in respective
accounts by identifying needs and selling appropriate products and training
programs to meet those needs.
• Establish buying influences,
budgets and purchasing criteria for assigned accounts.
• Call existing customers and
establish buying cycles, customer needs and create a customer supplier
relationship.
• Maintain Salesforce.com accounts
for all accounts with payment status, donation trends and various touch points.
• Complete additional tasks as
assigned to support the work of the department.
Requirements
Qualifications
• Bachelor’s degree (Fresher and
experienced candidates can apply) or Undergraduate with a minimum of 6 months in an international
Blended process (voice and chat).
• Robust communication skills
(written and verbal).
• Must be results-driven and highly
motivated and have the ability to present product information with confidence.
• Must be able to work independently
and as part of a team, while taking on a high level of responsibility at a
fast-growing organization.
Benefits
CTC According to company norms
📌 International Blended Process | Sales Consultant (Gurugram)
🏢 2COMs
📍 Gurugram
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