Summary:

We are seeking a skilled Business Analyst with expertise in Payment Gateways to join our global IT MNC based in Mumbai. This role is critical in ensuring the seamless operation, continuous improvement, and strategic alignment of our Payment Gateway and Merchant Acquiring Platform. The ideal candidate will act as an application owner, bridging business needs with technical execution. You will lead end-to-end lifecycle management—from requirement gathering and system implementation to production deployment and issue resolution—while collaborating closely with vendors, partners, and cross-functional teams. Your insights will directly impact system reliability, user experience, and business growth in a high-volume, mission-critical environment.

Responsibilities:
- Serve as the primary application owner for the Payment Gateway and Merchant Acquiring Platform
- Lead end-to-end requirement gathering, analysis, and documentation in alignment with business objectives
- Manage application deployment, change management, and live production releases with minimal downtime




- Coordinate with internal teams, external vendors, and partners to ensure timely delivery and integration
- Conduct and oversee UAT and system integration testing to validate functionality and performance
- Troubleshoot and resolve L2-level production issues promptly and effectively
- Ensure compliance with security, regulatory, and operational standards

Requirements
- 4-8 years of qualified experience in business analysis or related roles
- Minimum 3 years of hands-on experience in Payment Gateway systems and Merchant Acquiring Platforms
- Strong understanding of payment processing workflows, transaction lifecycle, and settlement processes
- Proven experience in application ownership, deployment, and change management
- Excellent stakeholder communication and collaboration skills
- Proficiency in documenting business requirements, use cases, and process flows
- Experience with Agile/Scrum metho

📌 Hiring || Business Analyst With Payment Gateways Professionals (Mumbai)
🏢 2COMs
📍 Mumbai