At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview

The PPAP/PPA Expert Voice of Customer and Digital Support is responsible for maintaining a high-quality relationship with the customer and ensuring that all PPAP/PPA requests are delivered on time (time-to-market) in accordance with customer requirements, including all required documents. Furthermore, the necessary negotiations and agreements with the customer (document standard, cost and TE requirements) must be ensured.The PPAP/PPA Expert Voice of Customer and Digital Support communicates the customer requirements internally and is responsible for product delivery at TE if a corresponding PPAP/PPA requirement exists. He is the main key contact for collaboration of PPAP/PPA digital projects and solutions.

Job Requirements
- Manage end-to-end PPAP/PPA submissions and customer approvals.
- Coordinate with Engineering, Quality, Project Management,



and Manufacturing teams.
- Ensure compliance with customer-specific quality requirements.
- Support PCN/PPAP processes and technical releases.
- Work on customer portals, quality documentation, and reporting.
- Drive digital solutions, automation, and process improvements for PPAP/PPA activities.
- Track approvals and ensure on-time delivery of documentation and samples

What your background should look like
- Strong knowledge of PPAP/PPA, APQP, FMEA, MSA, AIAG, and VDA.
- Experience in Automotive Customer Quality or Product Quality.
- Knowledge of PCN, SAP, and quality management systems.
- Positive communication, stakeholder management, and negotiation skills.
- Exposure to digital tools, automation, or process digitization is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

📌 Customer Quality Engineer (India)
🏢 TE Connectivity
📍 India