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Country Director – IT India and Site Head

About the Global Capability Center

The Global Capability Centre (MGCC) in Bangalore is a strategic hub that brings together talent across IT, Data and Process functions. The centre drives the org's global technology and operations agenda, delivering high-impact services and innovations across the enterprise.

Role Purpose

This is a senior leadership role with dual responsibility: (i) supporting the strategic agenda of the MGCC while taking direct operational ownership of site management, governance, compliance, and employee engagement (ii)



Lead country IT strategy and service delivery, covering BC/DR, security, data and compliance.

The incumbent will be a key representative of the org's interests across internal and external stakeholders in India and will play an integral role in shaping the culture, identity, and capabilities of the centre.

Key Responsibilities

1. Strategic Leadership & Centre Development
- Actively shape and contribute to the identity, culture, and evolving capabilities of the GCC in Bangalore.
- Assist the Head of MGCC in executing strategies and priorities by analysing current and future operational needs of the organisation.
- Represent interests in cross-unit, location-based strategic initiatives.

2. Site Management & Operations
- Serve as the accountable owner for end-to-end site management including administration, legal & compliance, infrastructure, and employee safety.
- Oversee and ensure the

📌 Country Director (Bengaluru)
🏢 Merck
📍 Bengaluru