This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Analyst, Project Support based in India.

This is an excellent chance for a customer-focused professional to support global online research operations in a fast-paced, technology-driven environment. As a Senior Analyst, Project Support, you will help ensure the smooth execution of digital research projects by monitoring project health, resolving operational issues, and coordinating with international teams across multiple time zones. You'll play a vital role in maintaining service continuity, responding to client requests, and ensuring a seamless project experience from start to finish. The role is ideal for someone who thrives under deadlines, enjoys solving complex operational challenges, and values collaboration in a globally distributed team. If you're passionate about delivering exceptional client support while building expertise in research technology, this position offers outstanding growth opportunities.

Accountabilities




- Provide operational support for online market research projects across multiple regions and time zones, ensuring seamless project continuity.
- Respond promptly to client and internal requests while delivering professional, customer-focused communication.
- Monitor project health, identify operational risks, troubleshoot project issues, and coordinate timely resolutions with regional teams.
- Support project delivery during regional handoffs by maintaining accurate communication and ensuring uninterrupted service.
- Escalate critical issues appropriately while working collaboratively with cross-functional teams to minimize project disruptions.
- Manage multiple concurrent projects while maintaining high standards of accuracy, organization, and attention to detail.
- Contribute to continuous process improvements by providing proactive feedback and supporting operational excellence.

Requirements
- Ba

📌 Senior Analyst, Project Support (India)
🏢 Jobgether
📍 India