Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Senior System Engineer - L1 L2 Support
Position: SSE
Experience: 4 to 8 yrs
Category: IT Infrastructure
Main location: Bangalore/ Chennai
Position ID: J0426-1770
Employment Type: Full Time
Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Job Description:
Mandatory skills: ,
IT infrastructure knowledge , Windows / Unix
Tech/ Ops - Production support
Detailed Job description:
Ability to monitor the infrastructure / applicative alerts and take action to resolve the events
Escalate to business as needed
Perform Health checks to ensure the start & end of business hours
To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents
Ability to work in shifts 24 x 7
Sound knowledge & hands on experience on WIN & Unix L2 skill
Ability to communicate to users over telephone / e-mail communication in French & English
Have knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantage
Ability to multitask on different process
Profile Required: ACE can help you write this job description (go/ACE)
Candidates with valuable communication & analytical skills
knowledge on IT Infrastructure
Practical knowle
📌 Senior System Engineer (Bengaluru)
🏢 CGI
📍 Bengaluru
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