Job Summary:
The Sr. Executive – Tele Sales will be responsible for driving sales through effective communication with potential customers via phone, email, and digital channels. The role involves generating leads, nurturing customer relationships, identifying client needs, and achieving sales targets while ensuring customer satisfaction and contributing to business growth.
Roles and Responsibilities:
- Contact potential customers through cold calls, emails, and other communication channels to promote company products and services.
- Identify customer needs and propose suitable solutions to meet their requirements.
- Build and maintain long-term relationships with clients by providing excellent customer service and post-sales support.
- Negotiate and close sales deals while ensuring customer satisfaction and repeat business.
- Maintain accurate records of customer interactions, leads, and sales performance.
- Collaborate with marketing and product teams to improve customer experience and align sales strategies.
- Provide feedback to management on customer trends, preferences, and market insights.
- Consistently achieve or exceed assigned sales targets and contribute to overall company growth.