Position Summary

Indus Action is looking for an Associate Director / Director - Operations (RTL Portfolio) to drive the national execution of Right to Livelihood (RTL) systems reforms across multiple states, in partnership with Labour Departments, the Ministry of Labour and Employment, and ecosystem stakeholders. This role

will be responsible for translating policy into on-ground execution, ensuring that worker-facing systems are implemented, scaled, and institutionalised. The Director will act as the central execution anchor, ensuring alignment across State teams, Government stakeholders, Product & tech teams and policy and partnerships. This role requires extensive national travel.

2. Role and Responsibilities

a. National Operations Leadership (RTL Portfolio)

â Drive execution of RTL portfolio across multiple states with explicit output and outcome targets

â Build and manage a national operating rhythm

â Ensure time-bound delivery of key platforms: DLC, Cess Portal, Worker Interfaces, Interoperability pilots

â Lead state prioritisation and sequencing strategy

b.



Long-term goal execution: Provide strategic direction, manage cross-functional teams, and foster collaboration across government and industry to operationalise the Right to Labour architecture at scale.

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â Worker Interface (Phygital Front-End): Lead the rollout of Worker Facilitation Centres (WFCs) and digital platforms across states, ensuring a unified worker journey and consistent UX standards across welfare, skilling, and grievance systems.

â Validation Protocols & Registration Systems: Expand the DLC Chowk model nationwide with a QR-based registration architecture and standardised validation protocols to ensure low-exclusion, high-quality worker onboarding.

â Portable Benefits & Interoperability: Develop inter-state portability for worker entitlements, employer-led registration channels, and destination-state activation

workflows, in collaboration with MoLE, state governments, and private s

📌 Director/ Associate Director (Bengaluru)
🏢 Indus Action
📍 Bengaluru