Operate and maintain a mission critical environment consisting of:
o VMware, Hyper-V,
o Citrix application delivery, Remote Desktop Services
o Windows Servers (2016, 2019 and 2022); Standalone and Cluster
o Linux (RedHat, Oracle Linux)
o Ansible, Terraform, Kubernetes
o Database environments (MSSQL and Oracle)
o Preparing/Amending Hosting documentation for current/existing environments
o Validating with Customer in building Hosting request form.
o Physical Server hardware
o SAN Storage
o Load Balancing Appliances
• Provision virtual servers and services based on customer request and Senior analyst design
• Perform scheduled and ad-hoc backup and restore operations to meet the business needs
• Perform regular patching of Windows and Linux operating systems
• Maintain and support the physical infrastructure and data center environment
• Work within the Service desk to support the hosted systems, on an operational level or provide sufficient details for escalation to the senior team
• Participate in call rotation/dutiess