Are you passionate about delivering exceptional customer experiences at the cutting edge of digital (re)insurance? Do you thrive in a fast-paced, team-oriented environment where innovation, problem-solving, and client-centricity are at the heart of everything you do? If so, we'd love to hear from you

About the Role

As a SwiftRe® Associate, you will be a cornerstone of Swiss Re's digital facultative reinsurance platform, SwiftRe®, ensuring clients receive seamless, end-to-end support across the full lifecycle of the platform. From onboarding and configuration to issue resolution and continuous improvement, you will be the vital link connecting clients, underwriters, market representatives, and IT teams. This is a unique opportunity to make a tangible impact on Swiss Re's digital transformation journey while working within a globally connected, innovative team.

Key Responsibilities
- End-to-End Client & Operational Support: Deliver outstanding, comprehensive support to SwiftRe® clients across all stages of their journey,



ensuring the highest standards of service and full coverage during client business hours
- Product & Configuration Support: Guide clients through appropriate product configuration, ensuring the platform is optimally set up to meet their specific needs
- Testing, Release & Change Support: Actively participate in testing activities, support platform releases, and manage change processes to ensure smooth and uninterrupted client experiences
- Stakeholder Coordination & Issue Resolution: Act as the central point of contact for resolving SwiftRe® tool-related front office queries efficiently, coordinating across underwriters, market representatives, client account specialists, and IT teams
- Operational Excellence & Continuous Improvement: Proactively identify opportunities to fine-tune existing processes, guidelines, and working instructions, championing creative and simplified solutions that enhance operational efficiency
- Cross-functional Collabor

📌 SwiftRe Associate (India)
🏢 Swiss Re
📍 India