City : Mohali
State : Punjab (IN-PB)
Country : India (IN)
Requisition Number : 45845

JOB DESCRIPTION

DRAFDRT

Business Title: Sr Information Technology Analyst Document Code:

Global Function:

Job Mission (Aspirational statement about the purpose of the job and why it exists):

Responsible for the technical guidance, support and administration of the IT infrastructure in its designated area - Data Center or Network or Services to End Users, keeping it in uninterrupted operation (24x7) to the users of the resources, through the implementation of systems and methodologies according to the established needs, as well as development and monitoring in the identification, analysis and diagnosis of possible operating irregularities that may interrupt and compromise the progress of the processes and also, provide technical support and ensure their availability (networks, servers, links and other related), executing the planning, installations, implementations and maintenance of the related environments,



aiming at the continuity of operations with the availability and integrity of the available technological systems.

Brief Description of the Position - (Brief description of the activities of the position, in a succinct way, with the use of verbs in the impersonal infinitive):

Technically lead and guide in maintaining the availability of infrastructure for the company. Monitor, control and ensure the response of calls and open incidents received. Maintain the quality of the services provided, seeking the root cause of the problems. Monitor and control the development of current projects and improvements that require IT infrastructure. Guide user support activities in equipment and connectivity. Participate in studies and proposals for the acquisition of infrastructure resources. Guide users in the use of new systems and/or updates. Develop and implement routines aimed at improving the operation. Detect and address vulnerabilities in company networks, servers, and applications

📌 Incident and Problem Management Senior Analyst (Sahibzada Ajit Singh Nagar)
🏢 Bunge
📍 Sahibzada Ajit Singh Nagar