Wholesale distribution is a $10T+ industry — and most of it still runs on fax, spreadsheets, and legacy ERPs. We're here to change that.
WizCommerce is the AI Operating System for B2B Trade. We build AI-native commerce solutions that sit on top of the ERPs distributors already use — no rip and replace, no 12-month implementations. Just real transformation, fast.
Our platform combines an AI-native CRM, B2B website builder, embedded finance, and AI co-workers (order entry, quoting, content) into one unified system built for how wholesale actually works.
The results speak for themselves:
• 180% Net Revenue Retention
• 4X YoY ARR growth
• 400% growth in customers with >$50K ACV
• 95% implementation success rate (vs. an industry average of 30%)
We serve 150+ customers across North America — from Jaipur Living to Loloi — and we're a fast-growing team backed by Peak XV Partners, Blume Ventures, Alpha Wave Global, and others.
If you want to build category-defining software in a massive,
underserved industry — with a team that has genuinely lived the problem — WizCommerce is the place to be.
The Role
We are looking for a proactive and technically skilled L2 Support Engineer with 3–6 years of experience to join our support team. The ideal candidate should be comfortable analyzing technical issues, understanding application behavior, and working closely with engineering teams to ensure faster resolution of customer-impacting problems. This role requires robust troubleshooting abilities, exposure to APIs and integrations, and hands-on experience with GCP logs to identify root causes efficiently. The candidate should also be comfortable working in US business hours to support global customers.
Roles & Responsibilities
Investigate, troubleshoot, and resolve complex technical issues escalated from the L1 Support team.
Analyze application logs to identify errors, system behavior, and performance bottlenecks.
Diagnose and resolve API failures, integration
📌 Product Support Engineer (Bengaluru)
🏢 WizCommerce
📍 Bengaluru
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