About This Role

This is a pure freight forwarding operations role. You will be trained to handle air and sea cargo documentation, work inside our cargo management systems, and coordinate closely with customers, airlines, and internal teams to keep shipments moving on time.

What You’ll Do

This role may occasionally require coordination with overseas teams outside regular office hours, including weekends, based on cargo timelines. If you are good with this and want to learn real cargo operations work, read on :

Work daily on our cargo management system to:
Create and manage air cargo bookings
Update shipment data (weights, volumes, routing, cut-offs)
Learn and handle freight forwarding documentation, including:
MAWB / HAWB preparation support
Shipment readiness checks and documentation follow-ups
Coordinate closely with:
Airline Capacity Control Team for space, allocations, and cut-offs
Customers for shipment details, documents, and timelines
Sales & Marketing to ensure what is sold can be executed
Support the Senior Cargo Operations Manager in daily execution, follow-ups,



and issue resolution
Maintain accuracy, structure, and discipline — cargo operations leave no room for guesswork
What You’ll Be Trained On

End-to-end air export freight forwarding workflow
Cargo booking, airline coordination, and cut-off management
Documentation discipline and customer communication
Using systems, Excel, and AI tools to manage operations efficiently

Skills & Qualifications

Required

Comfortable working inside software systems and cargo management systems; quick to learn new tools and follow structured processes
Robust attention to detail and documentation discipline (MAWB/HAWB support, shipment readiness checks, accurate data entry)
Clear and professional written and verbal communication; able to chase documents and coordinate with customers and airlines
Ability to manage multiple shipments, meet cut-offs, and correct data errors before they become problems
Comfortable using

📌 Trainee - Freight & Cargo Operations (Thiruvananthapuram)
🏢 S&J Group
📍 Thiruvananthapuram