At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.
OBJECTIVE :
We are looking for a highly dynamic, motivated, and collaborative person to join our team. We are focused on the modernization of legacy systems and development of new capabilities of digital solutions in the Operations Platform team. There is a growing global need within BASF to leverage digitalization to continue BASF’s journey of excellence and continuously improving our capabilities especially through digitalization.
ROLE :
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You will provide operational L2/L3 support for Operations Platform (OP)
applications in Ludwigshafen and other sites in the EMEA region, ensuring secure production operation.
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You will act as a key operational support contact for OP applications in production environments, supporting incident analysis and resolution in collaboration with Level 2/3 product teams and infrastructure support.
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You will support major and minor OP platform / application deployments, including:
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Deployment preparation activities
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Go live and hypercare support
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Post deployment validation and regional verification
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You will support incident handling activities for platform or application incidents, including verification, rollback support, and cross region alignment when required.
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You will collaborate closely with OP product teams for advanced troubleshooting, release support, and change execution, and with Level 3 developers for defect resolution.
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You will work together with first line support and external support provid
📌 Application Support Engineer (India)
🏢 jobs at BASF
📍 India
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