Location Name: Pune Corporate Office - Mantri

Job Purpose

We are seeking a seasoned leader to drive Agentic AI adoption across the B2C, EMI Card, and Payments verticals.

This senior role will lead domain strategy, solution design, and delivery of agentic AI use cases.

The role requires strong orchestration leadership and close coordination with the Agentic AI tech team to ensure high quality, domain grounded autonomous agent solutions

Duties And Responsibilities

Lead the end-to-end domain design and delivery of Agentic AI use cases across B2C, EMI Card, and Payments verticals.
Translate business goals into domain reasoning frameworks and orchestration logic.
Define and supervise thought logging, reasoning trace standards, and interpretability guidelines.
Collaborate with tech teams to architect modular reasoning systems and multi-agent workflows.
Oversee project management, ensuring timely delivery and alignment with business OKRs.
Build and maintain domain knowledge bases, taxonomies, rule engines, and planning structures.
Define orchestration rules, fallback strategies,



escalation logic, and reliability guardrails.
Partner with cross-functional teams to ensure safe, compliant, domain-grounded agent behavior.
Drive continuous improvement via evaluation cycles, feedback loops, and refinements.
Identify and prioritize recent Agentic AI opportunities across assigned verticals

Key Decisions / Dimensions

Selection of reasoning strategies, orchestration patterns, and collaboration models.
Determining logging granularity, cognitive checkpoints, and interpretability levels.
Approval of fallback behaviors and escalation rules.
Prioritization of vertical wise agentic AI initiatives.
Definition of domain specific evaluation and benchmarking criteria.

Major Challenges

Domain-Grounded Reasoning Design

Translating implicit expert reasoning into explicit, machine-executable decision frameworks.
Managing uncertainty, ambiguity, and contradictory signals in domain data with

📌 National Lead (Pune)
🏢 Bajaj FinServ
📍 Pune