The Senior Coordinator provides day to day support to the assigned client services team in ensuring day to day account and client servicing operations are executed efficiently and seamlessly.
Job Responsibilities
Essential Functions:
Campaign management
Take ownership of monthly or ongoing recurring tasks to properly execute & maintain client’s campaign initiatives across Website, SEO, SEM, Display, Paid Social and other media as needed
Review approved internal media plans and create trafficking documents with the appropriate campaign creative. Deliver assets and associated tracking details to AdOps.
Draft monthly Digital Marketing Reports and Presentations to clearly relay Key Performance Indicators and analysis. Including but not limited to reporting, formatting, data entry, and coordinating with collaborators and SME’s for their responsibilities.
Web maintenance
Coordinate with web team to deliver maintenance tasks
Internal and External Coordination
Maintain skilled & timely communication internally and externally
Project and task management,
including follow up, setting timelines, ensuring deliverables are complete and meet quality standards
Customer Management
Recording all notes in both internal and client meetings, organizing notes and communicating with teams to ensure everyone is aware of their respective action items
Work with assigned day to day client contacts to fulfil immediate needs and address questions
Any other tasks as assigned
Job Requirements
Degree from an accredited college or university, or equivalent experience
Required 5-7 years of relevant experience.
Basic knowledge of digital marketing and advertising channels
Flexibility to take night-time or early morning conference calls
Working experience with project management tools, salesforce, ticketing tools etc.
Competencies
Strong time management skills
Self-motivated, goal oriented, and able to work in a team environment.
Excellent organizational and proven abi