Role Overview
The Software QA Manager will lead and scale QA initiatives for Celigo's core platform, ensuring the delivery of high-quality, reliable, and scalable SaaS solutions. This role requires a dynamic and technically proficient leader who can balance people management, process excellence, and hands-on technical oversight. The ideal candidate is business-aware, customer-focused, and passionate about building world-class software quality teams that directly impact Celigo's platform reliability and customer success.
Key Responsibilities
Quality Leadership & Strategy
- Lead and mentor a high-performing team of QA engineers supporting critical platform areas.
- Define and drive the long-term QA vision, ensuring alignment with product and business goals.
- Foster a culture of quality, accountability, and continuous improvement across the QA organization.
- Represent the QA team in leadership discussions, articulating the business value of testing and quality outcomes.
Delivery & Execution
- Drive QA delivery for current features and releases by collaborating with Product Managers,
Engineers, and Program Managers.
- Oversee the complete QA lifecycle — from test design and automation to release validation and post-production support.
- Anticipate potential issues, mitigate risks, and make critical decisions to ensure timely, high-quality releases.
- Ensure adherence to Agile methodologies and optimize workflows using tools such as JIRA .
Technical Excellence
- Enforce QA best practices, including test planning, design, automation, and defect management.
- Evaluate and implement QA tools to improve test coverage and automation efficiency.
- Lead automation strategy and monitor execution to achieve optimal coverage and maintainable test frameworks.
- Partner with Development and DevOps to ensure scalability and performance testing are integral to product delivery.
Team Management & Development
- Hire, onboard, and develop top QA talent.
- Conduct regular 1:1s and provid