The Design Manager will lead, mentor, and inspire a team of designers to craft exceptional user experiences across Celigo's suite of SaaS products. This role combines hands-on design expertise with solid people leadership and strategic vision. You will oversee the creation of user journeys, wireframes, prototypes, and high-fidelity designs that align with business objectives and user needs. The ideal candidate will advocate for user-centered design, foster a culture of collaboration and excellence, and help shape the evolution of Celigo's design system and UX processes.
Key Responsibilities
Design Strategy & Execution
- Create design assets such as user journeys, wireframes, service blueprints, prototypes, and detailed high-fidelity UI designs .
- Translate complex workflows into intuitive, elegant experiences that align with business and user goals.
- Champion user-centered design principles , ensuring that decisions are grounded in research and data-driven insights.
- Maintain a high standard for usability, accessibility (WCAG), and design consistency across all touchpoints.
- Apply and contribute to Celigo's component-based design system , ensuring scalability and visual coherence.
User Research & Insights
- Lead and conduct iterative user research to validate product concepts and refine designs.
- Transform research findings into actionable design solutions, leveraging qualitative and quantitative insights.
- Collaborate with researchers and product teams to define testing strategies and measure user experience success.
- Use analytics and user feedback to inform design improvements and innovation.
People Management & Team Leadership
- Manage, coach, and mentor a team of designers—providing guidance on craft, process, and career development.
- Set clear goals and track progress, aligning individual and team objectives with product priorities.
- Facilitate design critiques , encouraging constructive feedback and continuous learning.
- Foster an inclusive and c