FILING INFORMATION

Position

Executive - Branch Operation

Department

Express Business, Operations

Location

Multiple Locations

Band

2

Reports to

Manager – Branch Operations

ROLES & RESPONSIBILITIES

Key responsibilities

* Performs physical loading, unloading of trucks & containers, sorting of
documents and ensuring its timely completion.

* Sorts & loads documents & boxes in a logical flow to support optimal
productivity on the delivery route.

* Plans the route, re-prioritizes stops, to effectively complete pick-ups
within Customer time-window and to meet defined productivity targets.

* Highlights any difference to the agreed stop count and pro-actively seeks to
balance routes with the pickup coordinator.

* Performs defined pre & post trip vehicle checks and also prepares the vehicle
inspection report.

* Adhere to state, and local warehousing, material handling, and shipping
requirements by studying existing and current legislation.

* Ensures the accuracy & timely completion of necessary documents (delivery
records, pick-up manifests, time-cards etc)



& audits customer documents (AWB,
customs paperwork, commercial invoice etc) as well.

* Uses defined tools to perform accurate & timely scanning, recording &
transferring of data for diverse types of performance tracking/compliance
activities.

* Ensures the ongoing security of the vehicle & packages by taking all
precautions & following defined safety & security procedures.

* Effectively dealing with all the customer queries, requests and resolving the
same if job remits else escalate the same to appropriate department.

* Pro-actively seeks opportunity to generate additional revenue & improve
customer satisfaction by identifying & highlighting sales & automation
opportunities that support the customers business.

* Regularly check inventory levels by conducting physical counts reconciling
with data storage system and ensure stock accuracy

* Optimises results by effectively managing own time throughout th

📌 Executive - Branch Operations - Express Logistics (India)
🏢 DP World
📍 India