13 Aug
|
Artech Infosystems Private
|
Gurugram
13 Aug
Artech Infosystems Private
Gurugram
• We are looking for a customer-focused Customer Service Representative (Chat Support) to deliver high-quality support through digital chat platforms
• This role requires solid written communication skills, attention to detail, and the ability to resolve customer queries efficiently
• Handle inbound customer interactions via chat with professionalism and empathy
• Understand customer issues and provide accurate, timely resolutions
• Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS)
• Document chat interactions clearly and accurately in internal systems
• Ability to manage multiple chat conversations simultaneously
• Excellent written communication and typing accuracy
📌 Customer Support (Gurugram)
🏢 Artech Infosystems Private
📍 Gurugram