We are hiring Global Service Representatives to join our International BPO team. If you have excellent communication skills, enjoy interacting with customers, and are looking to build a career in customer service.
Key Responsibilities:
- Provide exceptional customer support through voice.
- Resolve customer queries professionally while ensuring high customer satisfaction.
- Maintain accurate customer records and document interactions.
- Follow company policies, quality standards, and service-level agreements.
- Collaborate with internal teams to ensure timely issue resolution.
- Deliver a positive customer experience with every interaction.
Eligibility:
- HSC/Graduate can apply.
- Freshers and experienced candidates are welcome.
- Excellent English communication skills are required.
- Basic computer knowledge and good problem-solving abilities.
- Willingness to work in rotational, UK, US, or Australian shifts.
What We Offer:
- Salary: ₹18,000 – ₹60,000 per month (based on experience and process)
- Incentives and performance bonuses
- 5-day working week (process dependent)
- Career growth opportunities
- Skilled training and supportive work environment