Description
We are looking for enthusiastic and motivated individuals for the position of Domestic Voice Process. This role is ideal for freshers/entry-level candidates who are eager to start their career in customer service.
Responsibilities
- Handle inbound and outbound calls for customer support
- Provide information about products and services to customers
- Resolve customer queries and complaints effectively
- Maintain accurate records of customer interactions
- Achieve performance metrics and targets as set by management
- Collaborate with team members to enhance customer satisfaction

Skills and Qualifications
- Excellent verbal communication skills in English and Hindi
- Strong listening skills to understand customer needs
- Basic computer literacy and familiarity with CRM software
- Ability to work in a rapid-paced environment
- Problem-solving skills to address customer issues
- Team player with a positive attitude
- Flexibility to work in shifts, including weekends and holidays

📌 Domestic Voice Process (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru