Market and Industry Analysis:

* Conduct in-depth market research to identify trends and opportunities in the
SME finance sector.
* Assist in the development of market-related strategies and product offerings
that align with business objectives.

Onboarding New Corporates:

* Support program managers in identifying and securing new corporate
partnerships.
* Drive initiatives for the growth of the supply chain finance business.

Policy Implementation:

* Assist in the rollout of new policies and amendments.
* Ensure effective communication and training on new policies to all relevant
stakeholders.

Performance Tracking:

* Generate and analyze MIS reports to monitor business performance.
* Track key metrics such as disbursements, account numbers, fees, Portfolio at
Risk (PAR), Non-Performing Assets (NPAs), and productivity.

Retention Strategies:

* Help devise and implement retention strategies and life cycle management
approaches.
* Monitor market dynamics and regulatory changes to adapt retention strategies
accordingly.

Strategic Partnerships:





* Identify and develop strategic partnerships with external agencies.
* Facilitate initiatives aimed at customer acquisition and revenue growth.

Automation and Digitization:

* Support the implementation of automation and digitization projects for SME
finance products.
* Ensure streamlined processes for enhanced efficiency and customer
satisfaction.

Marketing Collaboration:

* Work closely with the marketing team to develop and execute marketing schemes
and campaigns.
* Drive initiatives that promote business growth and customer engagement.

Product Innovation:

* Assist in the development and launch of new SME finance products.
* Contribute to the introduction of cutting-edge financial solutions such as
Channel Finance, Working Capital Products, Factoring, and Term Loans.

Process Improvement:

* Identify areas for process improvement and support initiatives to enhance
customer experience.
* Implement effective retention

📌 Product Sr. Manager (New Delhi)
🏢 Tata Capital
📍 New Delhi