Job Responsibilities
• Handle customer queries through chat support platforms.
• Provide timely and accurate resolutions to customer concerns.
• Maintain customer satisfaction and quality standards.
• Manage multiple chat conversations simultaneously.
• Document customer interactions accurately in internal systems.
• Follow company processes and compliance guidelines.
Position Details
Role: Customer Service Representative – Chat Support
Location: Hyderabad, Noida, Gurugram
Employment Type: Contract (6 Months)
Work Mode: 100% Work From Office
Shift: Night Shift & Rotational Week Offs