Job Summary

This role could be based in Bangalore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

The Quality Assurance and Improvement (QAI) function sits at the heart of our Professional Services Team, driving excellence and continuous improvement across all 2nd Line Assurance Activities. This role is responsible for assessing and enhancing the quality of our assurance work ensuring that activities are executed to the highest standards and aligned to the function’s principles based methodology, industry practices and regulatory expectations.
Accountable for the quality assurance outcomes across the 2nd line Assurance portfolio, you will aid in the delivery of a quantitative and qualitative quality assurance program, supported by solution oriented improvement plans. A critical mandate of the position is to support in the continuous refinement of existing approaches,



methods and toolkits to ensure that they remain cutting-edge and actively support the integration of the “One Assurance” framework across the organisation.

Key Responsibilities

Strategy

Support the execution of the Quality Assurance and Improvement Program (QAIP) strategy for 2nd Line Assurance Function Globally.
Assist in embedding the unified “One Assurance” reliance model across the lines of defence, ensuring review teams consistently apply the principles based methodology and meet the reliance standards.
Actively contribute to the transition of the function toward our modern, principles based assurance methodology.
Support the function’s digital strategy by leveraging analytics and automation where possible to increase efficiency, depth and coverage.

Business

Maintain an awareness of the bank’s footprint, strategic priorities and the external landscape to appropriately contextualise quality reviews.
Ensure that the QAIP activities provide value adding, actiona

📌 Senior Manager, 2LOD Quality Assurance and Improvement (Roorkee)
🏢 Standard Chartered India
📍 Roorkee