Customer Service (India)

Customer Service (India)

13 Aug
|
Tata Capital
|
India

13 Aug

Tata Capital

India

Company's representative - Rendering company's financial services into the
market / assigned counters.

Acts as a communication channel between the management & customers / Channel
Partners.

Address customer inquiries, listen to their concerns, and provide accurate
information about documentations & pricing.

Customer touch point - Meets customers and pitch schemes according to their
requirements.

First line of control - Ensures customers meets the funding norms.

Follow up with customers to ensure satisfaction & positive feedback after
sales-service.

Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD
isupdated with TCL Hypo.

Basic understanding of KYC and other documents for used car loan processing

📌 Customer Service (India)
🏢 Tata Capital
📍 India

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